Reported Case 01

Neighbor-Impersonation Message Cases

Published 2026-07-06

Scam and impersonation tactics are constantly evolving to lower users' guard. Based on user reports, Kakao continuously monitors newly emerging impersonation patterns and works to prevent user harm.

This case introduces a new type of impersonation scam in which perpetrators pose as neighbors from the floor above or below — or as acquaintances — approaching users under the pretext of everyday complaints before steering the conversation to an external messaging platform.

 

Through the first half of 2025, impersonation scams were mostly commercially-driven — such as counterfeit sales on shopping platforms and promotional spam messages. In the second half of the year, however, a new pattern has emerged: "everyday-context" impersonation, in which scammers pose as figures from users' daily lives — neighbors, acquaintances, or hobby-group members. Because similar tactics can appear across any everyday communication channel — messengers, text messages, and social media — recognizing these patterns in advance and taking preventive action is essential.

The "everyday-context" impersonation scams observed in the second half of 2025 fall into two main types, both sharing a critical trait: they are difficult to recognize as scams at first contact. While traditional promotional approaches revealed their intent from the very first message, "everyday-context" impersonation unfolds gradually — scammers draw users into natural conversation, guide them to an external platform, and only after a level of trust has been established do they request money as a means of committing fraud.

 

Take a closer look at the key tactics and warning signs of this case below.

Common Tactics

Type 01Neighbor Impersonation Type

This type of scam involves perpetrators posing as neighbors from the floor above or below, approaching users under the pretext of everyday complaints. The conversation typically begins with a friendly greeting or a minor favor, but as the exchange progresses, a common pattern emerges — the scammer attempts to move the conversation to an external messaging platform.

Common Opening Lines

"Hey, I live downstairs — there's water dripping from your ceiling, can you take a look?", "Hi neighbor, there's been a package outside your door for 3 days.", "Hey, I'm from upstairs. Before I leave a note, can we talk about it first?"

Warning Signs

The scammer avoids specifying an exact building or unit number, or provides inaccurate information., Everyday complaints — such as noise, water leaks, or package issues — are used as a pretext to prompt a reply., Once the conversation is underway, the scammer pushes to move the exchange to an external messaging platform.

Type 02Hobby & Class Acquaintance Type

This type of scam leverages KakaoTalk's "Recommended Friends" feature to make the initial contact appear coincidental. The scammer then claims to know the user from a shared place — such as the same shop, hobby group, or class — building a sense of familiarity as the conversation continues.

Common Opening Lines

"Hi, I was going through my KakaoTalk contacts and noticed you appeared under 'Recommended Friends' — are you by any chance one of our shop's members?", "Hi, I saw you pop up in my KakaoTalk 'Recommended Friends,' so I thought I'd say hello first. Are you possibly a member of the same hobby group as me?"

Warning Signs

The scammer uses the "Recommended Friends" feature to fake a coincidental connection, references shops or groups the user has never joined, and keeps up a friendly conversation even after the user denies any link.

User Action Guide

  • Suspicious messages: don't reply, report them
  • Unknown numbers: hold off on adding as friends
  • External messenger requests: stay alert
  • Money or account requests: end the conversation immediately

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