Operation Policy
Violation of privacy protection
“Personal information” refers to any information that helps identify a particular person, such as name, resident registration number, or video, and that can be easily combined with other information to identify a particular person.
Kakao considers personal information protection its primary responsibility, and, therefore, does neither allow any activity to distribute or post other's personal information via KakaoTalk nor to collect, steal and transact it in violation of relevant laws and regulations such as the PERSONAL INFORMATION PROTECTION ACT and the INFORMATION COMMUNICATIONS NETWORK ACT.
If other users posted defamatory articles that spread false stories or rumors or photos/videos and personal information without the owner's content on areas that other users can see, such as a bulletin board, please learn more about the Rights Infringement Noticeopen a new window.
If any of the following violations of the Personal Information Protection Act are identified, please report the related messages and content through the in-app reporting feature. If a violation is confirmed, Kakao may restrict the use of certain KakaoTalk service features for the reported user to protect other users. In addition, if the relevant information is posted in service areas that are publicly accessible to all KakaoTalk users, Kakao may take a series of applicable measures to protect personal information, such as restricting visibility in search results or content exposure, restricting access to chatrooms, or suspending the user's access to some or all KakaoTalk services.
- Disseminate or post personal information such as name, phone number, address of others in the areas that other users can see
- Trade or attempt to trade other’s personal information
- Impersonate others or companies to request for or collect personal information
- Collect personal information without consent to its collection and use
- Lure users to external sites for the purpose of stealing personal information
- Encourage to install or transmit malicious files, apps, etc. for the purpose of stealing personal information
- Threaten to disseminate/post private or personal information
- Extract a KakaoTalk user’s authentic key using abnormal clients, apps or programs and provide information therefrom to third parties without Kakao’s explicit consent
- Take advantage of illegally collected personal information, such as appropriating, stealing, or trading other’s personal information and creating accounts and IDs