Operation Policy
User Safety
Protection of minors
To protect children and adolescents under 19, Kakao adopts procedures that temporarily restrict them from using Open Chat and ShortForm services upon their own or legal representative’s request.
Such protection serves as a preemptive step to prevent harm from sexual crimes, including sexual exploitation and grooming, and to protect children and adolescents through supervision of content usage.
For more details on Kakao’s safeguards, please refer to the Kakao Customer Service Help page.